ABOUT US

Welcome to Van-Arnez Hair Your Destination for Luxury Hair Extensions & Wig Services Thank you so much for choosing me as your stylist. I’m truly honored to help you express your beauty and confidence through your hair. At Van-Arnez Hair, I strive to provide every client with a premium, personalized experience rooted in care, excellence, and expertise. Please review the following booking guidelines to ensure your appointment goes smoothly: 1. Deposits & Payments To secure your appointment, a non-refundable deposit of $35 is required at the time of booking. No appointments will be confirmed without a deposit. The remaining balance is due immediately after your service is complete. Accepted payment methods: • Cash • Apple Pay • Zelle: Rhodes.Van@gmail.com or (404) 353-4501 Squeeze-in Appointments: For urgent or last-minute bookings, a flat rate of $500 applies—regardless of the service type. ⸻ 2. Late Policy Please arrive on time to respect both your time and the next client’s. A $25 late fee applies if you arrive more than 15 minutes late. If I’m running behind, my assistant may assist with your prep (wash, braid down, etc.). ⸻ 3. Lace Guidelines (Frontals & Closures) Only HD lace is accepted for installs. If you have a lighter complexion or unique skin tone, please check in with me at least a week before your appointment so I can guide you on the best lace option. I’m here to ensure your install looks seamless and natural. ⸻ 4. Hair Drop-Off & Customization All wigs, bundles, frontals, and closures must be dropped off at least 3 days before your appointment if you need customization (including bleaching knots, tinting lace, or color services). If you fail to drop off hair in advance, a $50 same-day customization fee will be added. ⸻ 5. Clean Hair Policy All bundles must be clean and ready for use. I offer bundle cleaning services for $25 using gentle, nourishing products (silicone mix, hydrating shampoo, and conditioner). If you choose to clean your own bundles, please rinse thoroughly and allow time to fully dry. ⸻ 6. Texture Matching for Traditional Sew-Ins Your bundles should match your natural hair texture. I do not press or straighten curly or kinky textures to “blend.” Let’s celebrate your natural texture—together we can achieve a flawless install that blends beautifully. ⸻ 7. Hair Vendor Recommendations For high-quality hair that holds up over time, I recommend vendors like: • @ShopTheHairWeWear • @KendraBoutique • @YummyExtensions • @Dhair boutique • @TheRealHauteHair (…and more. Feel free to reach out if you need guidance before purchasing!) ⸻ 8. Additional Bundle Fees There is an additional $20 fee if you’re using more than 3 bundles for your install. ⸻ 9. No Work on Another Stylist’s Install Out of respect for my work and standards, I do not work on installs done by another stylist. If you have previous work installed, it must be taken down prior to your appointment. I also do not service relaxed hair. ⸻ Satisfaction Guarantee Your satisfaction is my top priority. If you have any concerns about your service, please speak up before leaving the chair. While I do not offer refunds, I’m committed to making sure you leave feeling confident and beautiful—and I will gladly make adjustments to ensure you’re satisfied. ⸻ Thank You Thank you for trusting me with your crown. I take this responsibility seriously and am committed to giving you the best experience possible. I look forward to working with you and helping you achieve the hair of your dreams—because you deserve nothing less. With love and professionalism, Van Arnez Van-Arnez Loft (404) 353-4501 VanArnezHair.com (if applicable